We have all seen this problem:
Even if you only put a first name field on a form, many people will still enter their first and last name.
This will result in the first name and last name being entered into the first name field in Infusionsoft. When you then use the contact first name field in follow-up emails, your emails will often start with ‘Hey Joe Blogg’ or ‘Dear Joe Blogg’. This is obviously not ideal.
To solve this problem we have built into DynamicSync a really intelligent name splitter.
Have a look at this video and give it a try.
If you find a name that is not split correctly, please let us know, we will then make the name splitter even more intelligent.